Refund policy
🚗 Refund & Return Policy:
At MiniWheelsBox, we take pride in carefully selecting and packaging every diecast model. Due to the collectible nature of our products, we have a limited return policy.
Returns
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Returns are only accepted for items that arrive damaged or defective.
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Requests must be made within 48 hours of delivery.
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Items must be unused and in their original packaging.
Refunds
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Once your return is approved and received, we will process a refund or replacement.
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Refunds will be issued to the original payment method.
Non-Returnable Items
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We do not accept returns for:
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Change of mind
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Minor packaging imperfections (common in collectibles)
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Opened or used items
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To request a return, please contact us with your order number and clear photos of the issue.
🛑 Cancellation Policy
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Orders can only be cancelled before they are shipped.
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Once an order has been processed or dispatched, it cannot be cancelled.
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To request a cancellation, please contact us as soon as possible with your order details.