Refund policy

🚗 Refund & Return Policy:

At MiniWheelsBox, we take pride in carefully selecting and packaging every diecast model. Due to the collectible nature of our products, we have a limited return policy.

Returns

  • Returns are only accepted for items that arrive damaged or defective.

  • Requests must be made within 48 hours of delivery.

  • Items must be unused and in their original packaging.

Refunds

  • Once your return is approved and received, we will process a refund or replacement.

  • Refunds will be issued to the original payment method.

Non-Returnable Items

  • We do not accept returns for:

    • Change of mind

    • Minor packaging imperfections (common in collectibles)

    • Opened or used items

To request a return, please contact us with your order number and clear photos of the issue.

🛑 Cancellation Policy

  • Orders can only be cancelled before they are shipped.

  • Once an order has been processed or dispatched, it cannot be cancelled.

  • To request a cancellation, please contact us as soon as possible with your order details.